Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the STHO platform and related services operated by STHO ("we," "us," or "our"). They become a binding agreement between you and STHO when you accept them while creating your account. Please read them carefully before you do.

STHO provides a platform connecting venues and artists for booking and managing live performances. These Terms apply to every account on the platform, whether it is held by an artist, an artist manager or a venue.

Acceptance of Terms

You accept these Terms by a deliberate act: you must tick the acceptance box when you register. We record which version of these Terms and of the Privacy Policy you accepted, and when, so that both sides can evidence what was agreed. Browsing the public website does not create an agreement and does not bind you to these Terms.

When we publish a materially changed version, we ask you to accept it in the app before you continue to use your account, and we record that acceptance in the same way. Continued use of the platform is not, by itself, acceptance of a new version.

Eligibility

STHO is a professional platform. You may hold an account only if you are at least 18 years old and have the legal capacity to enter into contracts, and only for professional purposes connected with live performance — as an artist, as an artist manager, or on behalf of a venue.

The platform is not intended for and is not directed at children, and it is not a consumer ticketing or fan service. If you register on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms, and "you" then means both you and that organisation.

We may suspend or close an account if we learn that these conditions are not met.

Use of the Platform

You agree to use the platform only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Provide false, misleading, or inaccurate information
• Impersonate another person or entity
• Interfere with or disrupt the platform, servers, or networks
• Use automated means to access the platform without our prior consent
• Scrape, harvest, or collect data from the platform for unauthorized purposes
• Transmit malicious code, viruses, or harmful content
• Engage in fraudulent or deceptive practices

We may suspend or terminate your access if we reasonably believe you have violated these Terms or engaged in conduct harmful to the platform or other users.

User Accounts

To access certain features, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

You must notify us immediately of any unauthorized use of your account. We are not liable for losses arising from unauthorized use of your account due to your failure to protect your credentials.

Closing and deleting your account

You can request deletion of your account at any time, from Settings → Privacy in the app. We ask for your password to confirm the request is really yours. The request opens a 30-day grace period: your sessions are signed out, the account is closed to normal use, and you can cancel the request at any point in that window and keep the account.

When the grace period ends we act on the request. If your account never produced records we are required to keep, everything goes: your user record, your profiles and every file you uploaded. Otherwise the account is anonymised — your name, contact details, profile content, identity documents and uploaded media are deleted or irreversibly scrubbed, and what remains of the account exists only as the reference that keeps the retained records intact.

The records we retain are invoices, payout documents, ledger entries and the booking history attached to them. Bookkeeping and tax law require us to keep them, so they fall within the exception to the right to erasure in Article 17(3)(b) GDPR. They are kept for the statutory retention period and are no longer linked to a live profile.

Deletion does not release either side from obligations already incurred: a confirmed booking, an issued invoice or an amount owed survives the closure of an account. Settle or cancel anything outstanding before you request deletion.

Intellectual Property

The platform, including its design, features, content, logos, and software, is owned by STHO or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works of our platform or content without our prior written consent.

You retain ownership of content you submit to the platform. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content as necessary to operate and improve the platform.

Limitation of Liability

To the maximum extent permitted by law, STHO and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the platform.

Our total liability for any claims arising from or related to these Terms or the platform shall not exceed the amount you paid us in the twelve months preceding the claim, or one hundred dollars (USD 100), whichever is greater.

We provide the platform "as is" and make no warranties, express or implied, regarding its availability, accuracy, or fitness for a particular purpose.

Termination

You may close your account at any time — see "Closing and deleting your account" above. We may suspend or terminate your account and access to the platform where you breach these Terms, where your conduct is harmful to the platform or to other users, or where the law requires us to.

Upon termination, your right to use the platform ceases immediately. Provisions that by their nature should survive termination-including intellectual property, limitation of liability, and dispute resolution-shall survive.

Changes to the Terms

We may revise these Terms from time to time. We will post the updated Terms on the platform and update the "Last updated" date, and for material changes we will notify you in the app or by email.

A materially changed version applies to your account once you accept it; until then you will be asked to accept it the next time you use the platform. If you do not want to accept the new Terms, stop using the platform and close your account — see "Closing and deleting your account" above.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@stho.com

We will respond to inquiries within a reasonable timeframe.